Fees, Payment and Return

Effective Date
September 17, 2021

Fees and Payment. All charges associated with Customer’s Account (“Fees”) are set forth in the applicable Website, and are due and payable in full immediately or as stated in the applicable SOF. Payment obligations are non-cancelable, regardless of utilization by the Customer and except as expressly permitted in this Agreement, Fees paid are non-refundable. Customer will pay the Fees through an accepted payment method as specified in the applicable Website

Applicable Taxes. The Fees do not include any taxes, levies, duties or similar governmental assessments, including value-added, sales, use or withholding taxes assessable by any local, state, provincial or foreign jurisdiction (collectively “Taxes”). Customer agrees to pay applicable direct or indirect Taxes associated with its purchases hereunder, which, to the extent GenuineIn is legally required to collect the same, will be itemized on the GenuineIn invoice.

Purchases from Channel Partners. Customer may procure use of any Services, Software, or Mobile Apps from a third-party authorized reseller of GenuineIn, including third-party marketplaces (“Channel Partner”) pursuant to a separate agreement with the Channel Partner. Customer’s use of any Services, Software, or Mobile Apps procured through a Channel Partner will be subject to the terms of this Agreement, and all fees payable (including applicable taxes) for such use will be payable to the Channel Partner pursuant to the terms agreed to between Customer and Channel Partner. Customer understands and agrees that, if Customer purchased the Services, Software, or Mobile Apps subscriptions via a Channel Partner, service credits and refunds payable under this Agreement may be payable or applied by Channel Partner acting on behalf of GenuineIn in proportion to the fees paid by Customer to the Channel Partner, and the discharge by the Channel Partner of such obligations will relieve GenuineIn of the same under this Agreement.

Return. Customer may procure use of any Services, Software, or Mobile Apps through allowed payment methods. Product and services are sold as subscription or license methods. Once the license or subscriptions are purchased, the subscriptions or licenses are non-returnable or refundable for circumstances